Privacy Policy

Last updated: 2026

1. Information We Collect

Direct Oral Care Solutions ("we", "us", "our") collects information you provide when creating a business account, placing orders, or contacting us. This includes your name, email address, phone number, practice address, GDC registration number, and payment information.

2. How We Use Your Information

We use your information to:

• Verify your professional registration with the GDC
• Process and fulfil orders
• Communicate about products, orders, and account matters
• Improve our services and website
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors (Shopify Payments) to process transactions
• Delivery partners to fulfil orders
• The GDC online register to verify professional registration
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your data. Payment information is processed securely through Shopify's PCI-compliant checkout system and is never stored on our servers.

5. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at info@directoralcare.com.

6. Cookies

We use essential cookies for site functionality and authentication. We do not use third-party tracking cookies without your consent.

7. Contact

For privacy enquiries, contact us at info@directoralcare.com or call +44 7984 960071.